Much like graffiti in the physical world, website defacement attacks can leave a visible mark on your digital property. In carrying out this type of attack, cybercriminals typically replace existing content on your site with their own messages — whether those messages are intended to be political, religious, or simply shocking.

As a small business owner, you know that your website is a critical component of your business. It provides prospective customers with first impressions of your company and may even serve as a digital storefront. A defacement attack that makes visitors turn around and leave could have lasting consequences on your business. 

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A cybersecurity incident response plan is the best way to ensure your business is ready to, well, respond to a successful cyberattack. The most effective plans delegate specific responsibilities to individual team members so that when a hacker strikes, everyone knows his or her next steps. 

When building your response plan, the first question you should ask is: “Who should be on the cybersecurity incident response team?”

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If you’re wondering how to protect your small business against a cyber attack, you’re not alone. Almost 60% of cyber attack victims are small businesses, and within two years of the first attack, the likelihood that a small business will experience another is approximately 28%. 

In response, entrepreneurs everywhere are looking for a mitigation strategy that limits any potential damage while meeting their business needs. Even if you implement preventive security measures, such as keeping your website software up-to-date, perfect cybersecurity is never a guarantee, especially as hackers become more persistent and use more sophisticated methods.

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Responding to a cyberattack can be confusing, complicated, overwhelming, and often all-consuming. In the wake of an attack, many small businesses don’t know what to do first or how to avoid making the situation worse. Creating a well-thought-out plan in advance, however, can make incident response in cybersecurity both easier and more effective. In fact, every small business should have a cyber incident response plan in place to help mitigate damage in the wake of a cyberattack.

An incident response plan should outline how a business will detect an attack, what needs to happen to limit the consequences, and ultimately how to remove the threat. At each point, the plan should identify who’s responsible for which activity, which tools to use, and how to coordinate both internal and external communications.

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