Your SiteLock Dashboard will be your primary method of keeping track of the security on your website(s). Below is a quick overview on the different types of information you will find there as well as a couple Frequently Asked Questions that you may find helpful.
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In your email, please include:
We're always available to help, so please reach out to us if you have questions at any point during your subscription.
Visit https://secure.sitelock.com/login.php to access your account. If you have signed up for SiteLock via one of our hosting partners, you may be able to access your SiteLock Dashboard through your hosting control panel. Your login is the email you used to create your account. Your password was created at the time of sign-up (either online or on the phone with one of our Customer Service Representatives).
If you are unsure of your password, visit our login page, enter your login and click the Reset Password link beneath the Password field.
Some password best practices include:
If you have a WAF included in your package, please follow these instructions to get it set up.
Please note, this setup requires you to change your A Records(s) and CNAME alias in your DNS record. For setup guidance, click the "Instructions" link on the right of each section. If you are unable to complete your setup, please contact us and we will be happy to answer any questions.
Upon logging in, you will see your website traffic broken down in four categories:
Remember, not all bots are bad! Google, Yahoo and other search engines frequently use bots to crawl (index) your website for search engine optimization (SEO) purposes.
This section displays all of the information on the types of scans that have been run and when, along with what was scanned, any alerts, action(s) needed and a status. Hovering over any of the question marks will give you a brief description of the scan run.
This section displays all of your messages and alerts (pretty straightforward, right?). Here you will find any alerts on potential malware encountered on your site.
To install your SiteLock Trust Seal, click on the green button at the bottom of your Dashboard homepage.
Select information for the language, Trust Seal style, installation and information options and click Save all options. Under installation (Step 3), if you selected the automatic installation, choose where you'd like the Trust Seal displayed. If you selected self-installation, click the link for the step-by-step guide to install it on your website.
Once you've familiarized yourself with your dashboard, you will want to confirm the frequency of the scans you've purchased.
On the Settings tab, under "Scan Settings" you will find the different scans and when they are scheduled to run.
On the Account tab you will find your account and billing information as well as past invoices available for PDF download.
For information on these services, please contact us at 877-257-9263.