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Sectigo Acquires SiteLock

Customer and Partner FAQs

Overview

SiteLock joins forces with Sectigo, a global provider of automated certificate management and web security solutions.

As a combined entity with Sectigo, SiteLock is poised to build on our success and accelerate our mission to deliver best-in-class security solutions that protect every website on the internet and create a world where we, our communities, and our customers can flourish.

Benefits you can expect from this acquisition include:

Commitment to Customers and Partners

SiteLock has always prided itself on providing the best customer and partner experience possible. Our commitment to your satisfaction is further strengthened as we join forces with Sectigo. Our dedication to being your partner in security remains steadfast with an expanded global sales and support team.

Supporting Growth Strategy

Becoming part of Sectigo is an essential step for our growth strategy. For years, we have partnered with Sectigo and have shared a similar vision to deliver innovative security solutions while providing a customer-first experience. SiteLock management believes this is the right juncture to grow strategically and further invest in developing our technology.

Combined Strengths of Two Market Leaders

Together, we lead the market in web security. There is a great deal of synergy between our two organizations, from which our customers and partners will immediately benefit. By combining SiteLock and Sectigo products' strengths, we provide an unmatched, automated website security solution backed by two of the largest brands and experts in the world.

Customer/Partner Frequently Asked Questions (FAQs)

Q. Who is Sectigo?

Sectigo is a cybersecurity provider of digital certificates and automated certificate management solutions to leading brands globally. With over 700,000 businesses on the Sectigo platform and more than 20 years of experience, Sectigo partners with organizations of all sizes to deliver public and private PKI solutions for securing webservers, user access, connected devices, and applications.

Q. Why are SiteLock and Sectigo joining forces?

A. Becoming part of Sectigo is an essential step for our growth strategy. For years, we have partnered with Sectigo and have shared a similar vision to deliver innovative security solutions while providing best-in-class customer support. SiteLock management also felt that this was the right juncture to grow strategically and invest more in this business.

Q. What will happen to SiteLock?

A. SiteLock will continue to operate as an independent entity under its existing brand and will now be known as SiteLock, A Sectigo Company. For now, the SiteLock products, website, customer portals, and business operations will continue to operate as usual as we work on the plans to integrate the two organizations.

Q. Will I still have the same level of support?

A. Yes. Surpassing customer expectations has always been and remains our number one goal. This transaction further strengthens our commitment to our customers. You will receive the same level of personal service, outstanding customer and partner-centric approach, and industry-leading solutions that you know us for and have come to expect.

Q. What happens to the existing SiteLock solution I purchased?

A. There are no changes to your current product, pricing, or contract due to this announcement. We are looking to combine the best-of-breed technologies between the two organizations to deliver a unified solution. We are actively working to share the vision and timeline. Be on the lookout for more information from us in the coming months.

Q. Will there be any changes to my partner contract or pricing?

A. There are no changes to any partner contracts or pricing at this time.

Q. Does my support or sales contacts change?

A. No. You will continue to go through the same support channels as you do today.

Q. Will you be changing your pricing structure? Or specific solutions that I am currently using?

A. Our pricing model will not change at this time. Specific solutions will continue to evolve as the company remains committed to delivering innovative solutions that create superior customer value.

Q. How will the technologies/products be integrated, and will there be changes to the product portfolio?

A. We are working on the plan to merge the combined solution sets so that customers and partners can benefit from a single solution. We will share more details soon.

Q. Are there plans to discontinue any products?

A. No. Not at this time.

Q. Where can I find more information?

A. If you have questions or need additional information, please contact us.