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SiteLock Reviews

See Why Over 12 Million Websites Trust SiteLock

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Customer Testimonials

"SiteLock provides professional monitoring coverage from hackers, SSL connectivity, malware free verification & PCI compliance...we are glad to have them monitor our corporate website for now 3 years."

R. Young

"Trust and confidence for our customers is paramount for us. SiteLock prevents the malware, spam and virus attacks. We strongly recommend SiteLock for every website."

S. Dudaka

"The rep I spoke to understood my difficult situation, took the time the explain the “compare all packages” section of your website and was with me for like 30 min - that's CRAZY! I have been in business for 15 years and nobody has showed that kind of support.
I am recommending all my website owners join SiteLock. Thanks for making a difficult situation where I felt helpless, so good! You guys deserve a WEBBY Award!"

E. Melendez

"I wanted to take a moment and commend your employee. They are an excellent representative for your company! They LISTENED to everything I had to say before making suggestions or assumptions and quickly resolved my problem with the utmost confidence and knowledge."

D. Payne

"I received an email saying I had a ‘Vulnerability Detected On Your Website’ – and had 72 hours to correct it. It was pretty scary – especially for someone not so tech savvy. The SiteLock representative was terrific! Very knowledgeable and so clear in the way they explained everything – a great balance of not talking down to me and also not reverting to ‘geek speak’ that I wouldn’t understand. They gave me options and were very patient with all my questions."

C. Regan-Blake

"Your customer service representative provided exemplary service. I very much appreciated their patience, understanding, and attentiveness when they took my call last night and I did not want his great customer service to go unrecognized. Best regards!"

J. Carlino

"I greatly appreciate the personal service I received from one of your reps. She went above and beyond to help remove malware from my website. Her calm attitude put me at ease and helped reassure me that SiteLock is on top of helping me address my website security issues."

E. Fluker

"The service provided by SiteLock was outstanding. I haven't received service like that from any other company, ever! The representatives I worked with were extremely friendly, knowledgeable and patient. I feel great about my decision to work with SiteLock. I really appreciate receiving such outstanding and personal customer service."

D. Crim

"I greatly appreciate the time that my customer service representative spent with me to get my website figured out. He is an example for others to follow, and it makes me feel great about doing business with SiteLock."

M. Costigan

"I'm sending this email to let you know how lucky I was to work with one of your representatives. I've been suffering from a malware nightmare and he really helped me out. I'm incredibly pleased with the service I received, and I want to make sure he is recognized. His service has been exceptional and it came when I needed it most."

P. Richie

"Once again, SiteLock has come up trumps. The representative I worked with handled my situation with humor, friendliness and efficiency! I have had nothing but good experiences with SiteLock. I am very grateful."

J. Ehrlich

"The SiteLock representative I worked showed exemplary service. Even though he reiterated that, "he was only doing his job," in my opinion, he was doing something very special. He helped solve my problem and stayed in touch with me to ensure my site was cleaned. Your representative is a rockstar."

G. Pappa

"The SiteLock representative I worked with was great! She was clear with me, without being pushy. She is at least the second person i've worked with at SiteLock who has been fantastic!"

K.

"I’m writing this email to let you know that your employee provided me with outstanding customer service during all communication regarding some domain and email issues we’ve been experiencing. He did an amazing job and directed my call to the appropriate department, making sure I would be assisted and, unexpectedly, followed up to check on how my issue was resolved. This is something not everybody does."

P. Miller

"The customer service rep I worked with was professional, extremely helpful, polite and an absolute pleasure to deal with. He made the stress of malware on my blog much better to deal with and I was very happy with everything he organized for me."

L. Shavak

"Security is not a problem any longer. My website host has corrected the problem and I now have a SiteLock stamp on my homepage. My SiteLock rep was effective, efficient and loyal to making SiteLock shine and retain customers. Kudos."

M. Madrazo

Customer Success Stories

From small businesses to large enterprises, SiteLock protects websites of all sizes. Read our case studies to learn how we've helped millions of website owners quickly recover from the aftermath of a website compromise, improve their online reputation, and prevent cyberattacks from occurring again.

Tell Your SiteLock Story

"I was scared to think about how the malware impacted the website. I was concerned that I was the cause of malware spreading to my audience."

Smallbizapalooza

Small business marketing site

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"It gives me peace of mind, it's one less thing to worry about and frees up more of my time to spend on meeting my client's needs."

SBECPA

Public accounting services

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"Security protects my customers and it helps protect me from liability if their information is compromised."

Airspeed-Wireless

Online retailer of wireless technologies

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"When I called and asked for my account manager, I actually got her, not just the next support person in line...there were no misunderstandings and no delays."

Future Past Fifty

Community resources for seniors

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Deloitte Sitelock, LLC BBB Business Review Inc 5000
Gartner Cloud Security 2017
who-is-sitelock

Who Is SiteLock?

SiteLock is the global leader in website security. Founded in 2008, we protect over 12 million websites worldwide. The SiteLock cloud-based suite of products offers automated vulnerabilitiy detection and malware removal, DDoS protection, website acceleration, website risk assessments, and PCI compliance.

Our solutions are fast, affordable and easy to implement — all backed by 24/7 U.S.-based support.

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