SiteLock reviews reveal happy customers
From small businesses to large enterprises, 12 million websites worldwide stay safe with SiteLock. With services including automated malware removal and vulnerability patching, DDoS protection, website acceleration, and PCI compliance, SiteLock has you covered. Best of all, SiteLock products are cloud-based and easy to install, so you can get protected immediately.
We’ve been with SiteLock for over a year and are very pleased with the services. We receive daily reports of what is going on with our website. If anything looks suspicious, we immediately receive a call checking if we are working on the website and they take care of what’s needed to be done. We have peace of mind knowing someone is watching out for us. They make it personal too through the reps who are very pleasant to deal with.
Always professional and friendly. Dedicated to assisting with any problem. Very supportive. Fixed issue(s) quickly and efficiently. Would certainly continue to recommend to others for service.
It feels good to know what’s going on with my website. I also love the fact that I have access to support 24/7. It is worth its weight in gold. When you are a small business it is so helpful to be able to reach out to in times of need. SiteLock support is always on it!
I do not have to worry about my website because I know SiteLock is protecting it.
SiteLock was there when we needed them the most, and has stood guard over our site ever since we initiated their coverage. The process is easy to establish, very affordable, and their people are great to work with. I would highly recommend SiteLock's services to any organization or person with a website. No matter how secure you think your site is, SiteLock provides that extra shield of protection that is well worth it.
SiteLock has been providing me with a wonderful service for a number of years and have been absolutely top notch - the personnel are friendly and courteous and have always provided answers to all my questions. I would highly recommend SiteLock to everyone I know.
I’m confident in SiteLock and the security behind my site. This was the first time I’ve ever experienced a cyberattack, but with SiteLock protecting my site, I know it will be the last.
With SiteLock protecting my website, my traffic and page views have surpassed my initial expectations. My visitors are leaving their email information to the subscription list with confidence.
Overall, my SiteLock review is positive. I see the value in their products and feel comfortable protecting my clients’ websites with SiteLock. They had friendly customer service, product setup was efficient, and my security results are easy to read. Two thumbs up!
Working with SiteLock has been a blessing for my company. I am not navigating through pre-recorded messages or automated processes, I am provided prompt and proactive care from a personal, human representative who spends as much time with me as I need and explains everything thoroughly. I truly enjoy my partnership with SiteLock!
Website security is important to the success of our business. That’s why we called SiteLock.
My knowledge of all things website related is minimal at best. When my site became infected with malware they cleared it, fixed and more importantly, communicated with me constantly via phone, or emails written by humans and not generic (and typically useless) stock phrases picked by a chatbot. The human touch in service is something missing in most companies. With SiteLock I have been extremely impressed.
They just took care of the problem and got it back up and running. It gives me peace of mind, it’s one less thing to worry about and frees up more of my time to spend on meeting my client’s needs.
The customer experience was awesome. Everything was explained and options were given to have my client’s site up and running as quickly as possible. The SiteLock specialist who handled my case was extremely helpful, knowledgeable, and professional. He walked me through the process step by step.
Staff are extremely knowledgeable and friendly. They helped fix my issues in record time. Highly recommend their services. Thanks again! :)
Great experience from SiteLock as always. We are very happy with the service and can sleep soundly knowing that the sites are protected. Will definitely recommend to colleagues for them to take care of their client sites as well. The dashboard is easy to read and manage.
Having my website compromised made me realize how important it is to keep it safe and “bulletproof” when it comes to cyber attacks like the one I was a victim of. I’m really happy with the peace of mind SiteLock provided me, and I can fully recommend it!
Working with SiteLock for almost 5 years has been a pleasure. They have worked me through all website security issues quickly and thoroughly every time. I highly recommend this very trustworthy company.
Working with SiteLock for almost 5 years has been a pleasure. They have worked me through all website security issues quickly and thoroughly every time. I highly recommend this very trustworthy company.
I haven't had any negative experiences with SiteLock so far, and I don't expect to. It's extremely comforting knowing that I don't have to worry about malware attacks anymore. Their customer service is great, which just makes the whole experience that much better. I would definitely recommend this product.
Everyone on the SiteLock team saved me big time! I caught the malware problem at 12:30AM and they went straight to work starting in the middle of the night! Wow!!! Thank you everyone!
It is super easy to set up and takes care of your all security concern while you focus on what matters.
SiteLock was able to quickly solve my malware problems and get my website functioning properly again. Each agent I have spoken with has been knowledgeable and courteous. My questions were answered completely and the appropriate actions were taken. I've been happy with the service provided.
SiteLock is great! They are extremely professional, nice and helpful. They go the extra mile to help the customer and offer services for free when they are able to. I highly recommend them.
SiteLock has been a reliable and trusted source for our company when it comes to our external penetration testing. We are able to sleep better at night knowing our brand is secure from a network perimeter perspective.
I am new at building a website and hackers were getting into my account. SiteLock was absolutely awesome in helping me get through this and also helping to tell.me what was needed to successfully get back on track!!
Completely independent, works without any need for extra work. Very efficient and effective at working as advertised. Great customer service.
The customer support team was helpful and knowledgeable. They worked with me to find the right security products for my specific needs. I would definitely recommend SiteLock as a cost-effective solution to website protection.
Outstanding customer service! The help I’ve received has literally been above and beyond the scope of what “could” have been provided. Other companies should take a look at what SiteLock’s customer service standards are and model it.
The approach taken by the SiteLock Support team made all the difference – their explanations were clear without being too technical. The SiteLock team really cared about my situation and helped to lower my panic level by assuring me that they could fix this. I felt confident they would get us up and running again quickly.
We've been customers for quite a while, but spoke today with an account rep who called to check in, make sure there were no changes, and go over my sites to ensure all was working well. Much appreciated - not only to touch base about any potential changes to the account, but also to make sure we know there is always a point of contact.
Our site had been hacked, and despite several efforts, it was not possible to reset login info. I am not a techie - nor are any of my colleagues. The Customer Service agent who dealt with my enquiry was patient and efficient, and I feel much happier now that somebody is going to rescue me!
Attentive, prompt, polite, efficient.
Partnering with SiteLock has allowed me to focus more on the growth of my business instead of worrying about the security of my sites.
The SiteLock suite of security tools now allows me to be more proactive in preventing unwanted visitors and bots from accessing my website. SiteLock has given me more peace of mind.
The technicians were friendly and knowledgeable. My personal representative found the best deal for me and it is super reasonable.
Great technical support! Courteous, professional and knowledgeable! When an issue arises, they go above and beyond my expectations. So glad they have my back!”
It is not often you speak to employees of ANY company that are articulate, knowledgeable and professional. They made my problem become theirs. In essence, they took ownership of situation. I will be a returning customer for ALL my security needs.
I am so impressed and grateful with the service I receive from SiteLock. My account manager explained the whole process to me in detail and addressed my unique personal needs. I felt like I was really dealing with someone who cared about me and my website. Thank you SiteLock for making confusing technology be a better experience! And for protecting my website.
Great customer service and follow up. Easy to use, and they do all the install work.
I honestly am not sure what I would have done without the expertise of SiteLock and their incredible staff. They offered me so much support and help during a time when I was stressed and worried, and they assured me things would be okay. I was thrilled that within a day, my site was back up and running, along with a protection plan that would help keep it safe from future attacks
The support team at SiteLock was very helpful. I asked about what our package consists of and what it would mean for our company's website in practical and simple terms. I also requested for assistance with our new website. They were thorough and very clear in their explanation. They also took care of issues immediately. It was great customer service!