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Understanding your TrueShield Firewall Results Page

Understanding your TrueShield Firewall Results Page

Firewall Statistics

After your firewall is successfully and correctly setup, you can check the results by clicking the TrueShield circle on the main page of your dashboard.

If the setup steps are still showing, please allow 24 hours for the changes to take place. If it is still showing after 24 hours, please contact us.

Main Results Page

Visitor Statistics - This graph will show you visitor statistics over time with one data point per date.

Map- This map allows you to see where traffic is coming from. The more visitors in an area, the darker that area will appear. You can also hover your cursor over a specific area to see that area’s amount of visitors.

Visitors by Country - On the bottom of the Visitors by Country tab, there will be a chart representing visitors per country. The countries will be abbreviated. You can also hover your cursor over a specific section to see that countries amount of visitors.

Visitors by Client - On the Visitors by Client, there will be a chart representing the usage of different clients used to access your site. These can include web browsers, bots, proxy applications and more.

Cached Data - The black bar represents the amount of data that was served without using the cache. The red bar represents the amount of data that was served using the cache.

Cached Requests - The black bar represents the amount of requests that displayed the website without using a cached version. The red bar represents the amount of requests that displayed a cached version of the website.

Threats Section

Before you continue, please keep in mind that everything shown in the Threats Section was blocked successfully and did not access or harm your site.

Near the bottom of the page is the threats section which displays categories and the number of threats that were detected.

Threat Details

Before you continue, please keep in mind that everything shown in the Threat Details Section was blocked successfully and did not access or harm your site.

When you click one of the threat categories, you can see details about specific threats.

a. Type - The type of threat.

b. IP Address - The IP address of the blocked threat. If you hover over the IP address, you can choose to allow or block all visits from that specific IP.

c. Country - The country that the blocked threat came from.

d. Date - The date and time the threat was blocked.

e. Entry Page - The location on your website the blocked threat tried to access.

f. Referrer- The URL the suspected threat used to find the entry page. This is usually only used by bots or spambots.

g. User Agent- The application used with the suspected threat.

h. Client Application - The type of client detected.

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