How the TrustSeal Works

How The Trust Seal Works

For example purposes, we will be using sitelock.com in these pictures.

After you have installed the Trust Seal on your website, it works by pulling data from our scanners running on your website, and not through the Firewall.

If our scanners determine your website is clean, it will display “Passed” in green along with the date it determined it was clean. Please note that the date displayed will be the last scan that was run and came back clean. Check your scan frequency settings if it is displaying an older date.

If our scanners determine your site got infected with malware or a vulnerability and was not resolved after 72 hours, the Trust Seal will automatically be removed. After you have resolved these issues, the Trust Seal will automatically be displayed again on your website.

If you click on the Trust Seal, it will bring up a new window as shown below.

Company Name - This will display your business’s name.

Domain -This will display your domain name.

Phone -This will display whether or not we have verified your phone number. If it says otherwise, please contact us so we may verify it.

Address -This will display whether or not we have verified your address. If it says otherwise, please contact us so we may verify it.

Verified spam-free -This will display the last date our scanners determined your site to be spam-free.

Verified malware-free -This will display the last date our scanners determined your site to be malware-free.

Secure SSL -This will display the last date our scanners detected your SSL.