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TrueShield Firewall Settings

TrueShield Firewall Settings

You can get to your firewall settings by following the steps below.

Please note that these settings will only appear after your firewall has been setup correctly, and depending on what firewall plan you have, you may not have access to some settings.

1. On the main page of your dashboard, click the “Settings” tab.

2. On the Settings page, click “TrueShield Settings”. Please note that this will only appear after your firewall has been setup correctly.

Settings Links

On the left of the TrueShield Settings page, you should see five links shown below. You will automatically be on the General Settings tab when you go into TrueShield Settings.

General Settings

The Traffic Routing section allows you to temporarily bypass the SiteLock firewall for troubleshooting purposes. Just check the box that says “Temporarily Bypass SiteLock’s network” and click the red “Save Traffic Routing” button. Be sure to turn it back when you are finished troubleshooting any issue you may be having.

The DNS Settings section will display the DNS settings before the firewall was setup, and the settings for SiteLock.

The SSL Configuration Status section will let you know if SiteLock detected your SSL or not.

The Site IP section will display which IP the firewall will route traffic to. If you click the red “Change IP” button, you will be able to update the IP address traffic will be routed to. You must update the site IP if your website ever moves hosts or servers.

Responsive Settings

Before you continue, please keep in mind that depending on what firewall plan you have, you may not have access to these settings..

The Script Quarantined section will show you which scripts have been quarantined on your server.

Proactive Settings

Before you continue, please keep in mind that depending on what firewall plan you have, you may not have access to these settings.

The Block Countries section allows you to select which countries to block under the dropdown box. Please note that it is generally not a good idea to block all other countries but your own.

The Block URLs section allows you to block all traffic (including yourself) from a specific page on your website.

The Block IPs section allows you to block specific IP addresses and IP ranges. Putting an IP address or IP range in this section will block traffic to your website from that IP.

The Whitelist IPs section allows you to whitelist specific IP addresses and IP ranges. Putting an IP address or IP range in this section will allow traffic to your website from that IP. This is useful if you need to allow someone to access your site that is in a country or IP range you blocked.

Performance

Before you continue, please keep in mind that depending on what firewall plan you have, you may not have access to these settings.

The Purge Cache Now section will allow you to purge the cache the firewall has kept. This is useful if you are trying to make changes to your site, but the changes you are making are not showing up when pulling up your site.

The Content Delivery Network section allows you to change various settings relating to the SiteLock CDN such as changing how the CDN caches content on your site.

We recommend not changing the CDN settings unless you are a professional web developer. The default settings are sufficient in most cases.

Authentication

Before you continue, please keep in mind that depending on what firewall plan you have, you may not have access to these settings.

Authentication allows you to setup 2 Factor Authentication on your website, or a specific page.

Please contact us for assistance with this, as we will need to make these changes.


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