Blacklist Monitoring & Reputation Management

What is it? SiteLock's patent-pending 360-degree scan helps you make sure your website and communications are reaching your visitors as intended in three key ways:

  1. Malware blacklist monitoring: We monitor search engine and proprietary lists of sites reported as malware to make sure visitors arrive at your site, not a "Red Screen" warning from their browser or search engine
  2. E-mail spam blacklist monitoring: We compare your e-mail address, domain name, and e-mail server to industry and proprietary lists used by popular e-mail programs to identify which messages to mark as "Spam". This ensures that your e-mails reach your customers' inbox - not their spam folder.
  3. SSL Scanning: If you have an SSL certificate installed on your site for data encryption, we will scan that certificate to verify that it is not expired or otherwise out-of-compliance with web browser expectations. This prevents users from seeing warnings about data security when they visit your site.

What is the impact? Failure to keep up with and monitor any of these items can result in lost customers, abandoned visits to your website, and wasted marketing and website design efforts.

How does SiteLock protect me? Our scanner verifies your website, e-mail, and SSL to ensure uninterrupted communication with your customers. If you ever do get included on one of these blacklists or non-compliance lists, our Expert Services team can help get you back up and running normally in a hurry.

What can I do about it? Use a website scanning service that includes reputation management, such as SiteLock Basic, Premium or SMB.

Database Protection

What is it? SQL injection, is an extremely damaging attack in which hackers will attempt to access information stored in your database, such as customer data or user ID's and passwords. SQL stands for Structured Query Language and is the programming language understood by databases. By inserting commands from this programming language into fields on your website's input forms, hackers can gain access to the database records of vulnerable sites, stealing credit card data, passwords, e-mail addresses and any additional data available in the database.

What is the impact? The impacts of this type of attack can be devastating. A recent example is the attack carried out on Sony's networks, in which thousands of credit cards were stolen. The company has spent millions to recover. It can also badly damage your company's reputation by exposing your customers' private data to criminals.

Network Security

What is it? Network servers have devices on them known as ports. Each port is set up to understand a certain type of language. There are ports, for instance, for database applications, website content, e-mail, instant messaging/chat, etc. They are similar to channels on television or a CB radio. Each port is either open or closed to the outside world, meaning it will "listen" to requests for that type of service. If a port is open, it is an opportunity for a hacker to attempt to access data or files on that server. Some ports need to be open, such as the port for web content on your Internet server. Others should not be (like the e-mail or database ports on the same server). Opening unnecessary ports can expose sensitive data and systems to hackers.

What is the impact? If hackers are able to access your network, the damage they can do is extensive. Depending on what parts of the server/network they reach, they could steal data, deface your website, or worse.

How does SiteLock protect me? We check each port (thousands) on your servers to make sure that only the appropriate ones are open for the type of server you are using (e-mail ports for e-mail servers, web ports for web servers, etc.). We'll notify you if anything looks out of the ordinary so you can correct the issue.

What can I do about it? Close all unnecessary ports. Make sure your ports that are open are protected using strong security. Use a website scanning service that includes network scanning, such as SiteLock Premium or SMB. Our Expert Services team can also help you lock down your network to prevent attacks.

Application Scanning

What is it? Application scanning will verify the applications you've installed on your website against known vulnerabilities. As application versions age (like Windows 2000 or Wordpress 1.0), hackers will find ways to attack these programs. The publishers then update them with newer versions, which you need to upgrade to in order to stay safe. We verify your version against catalogs of vulnerabilities to ensure you are running safe software on your site.

What is the impact? The impacts of this type of attack are wide-ranging, as it depends a great deal on the type of application. For most web applications, the vulnerabilities are likely to be Cross-Site Scripting or SQL injection.

How does SiteLock protect me? Our scanners identify applications you have installed and which version you have. We compare that to industry and proprietary lists to determine the security of your installation. If we discover a vulnerability in our testing, we report it to you immediately and can help you upgrade your and secure your site.

What can I do about it? Make sure any applications you use are kept up-to-date and limit the use of third-party plug-in's where possible as they can be a source of many issues and may be updated less frequently or created by unscrupulous publishers. Use a website scanning service that includes Application vulnerability scans, such as SiteLock Premium or SMB.

Virus Scanning (drive-by downloads)

What is it? If your site has been compromised by hackers, they may be using your website to distribute virus-infected software to your visitors without your knowledge. Your visitors may be getting software installed on their computers when they visit your site without knowing that is happening.

What is the impact? Your visitors will have their computers infected with viruses after visiting your site. Of course, this causes frustration, anger, and distrust with your visitors.

How does SiteLock protect me? Our scanner reviews all files and applications on your website against industry and proprietary databases of virus software. If we identify a virus on your site, we notify you immediately and can help you remove it.

What can I do about it? Use a website scanning service that includes virus scanning, such as SiteLock Enterprise.

How SiteLock Works to Secure & Protect Your Website

The SiteLock patent-pending technology is designed specifically for small and midsize companies that rely on their websites for their business. From blogs and other content driven sites to dynamic or e-commerce websites, SiteLock scans your site for malware, injections, and other threats and protects your online business.

Still not sure why you need SiteLock?

Secure Your Website

Display your protection badge and
deter hackers from your website

What people are saying

"When my No Rules, Just WRITE! site was hacked twice in two weeks, my hosting service directed me to SiteLock. Steve (my SiteLock security consultant) and his team were wonderful to work with, immediately identifying and correcting the hack while also providing me with guidelines on how to prevent future problems.

I now have both my sites protected by SiteLock, letting me get back to my work of writing without worrying as much about website security. Thanks, SiteLock!"

"SiteLock employees definitely understand customer service. When I signed up for SiteLock's website security service, I was also in the middle of changing web hosting companies, transferring my domain name and getting my website redesigned in the wake of my previous website having been hacked and rendered useless.

SiteLock went the extra mile and helped with some things that weren't even their responsibility. Throughout the process, I felt like I had a partner in SiteLock who was looking out for my best interests."

"Thanks SiteLock. You not only saved my website but you helped save my business as well. If you want a safe web site and piece of mind sign up with SiteLock. You won't regret it!"

[ More Testimonials ]

Blacklist Monitoring & Reputation Management

Don’t let your website get blacklisted by Google. It’s like having your business quarantined due to risks of spreading infection. If Google scans your site and finds malware or viruses it will ban your site in order to mitigate the spreading of the malicious code. The SiteLock patent-pending 360-degree scan helps make sure your website is free of malware or viruses and alerts you to threats before they can harm your business reputation or ban your website. [ ...more ]

Database Protection

SQL injection is an extremely damaging attack in which hackers will attempt to access information stored in your database, such as customer data, user ID's and passwords. Similar to getting a flu shot, SiteLock verifies the safety of each input box on your website by inserting code in the way hackers would. The SiteLock 360-degree scan technology tests each input box on your website to ensure that they are not vulnerable to this type of attack. [ ...more ]

Network Security

Hackers search for open server port vulnerabilities. Think of your network as your business immune system, the slightest weaknesses can put you at risk for serious attacks. If a port is open, it is an opportunity for a hacker to attempt to access data or files on that server using a process called cross-site scripting (XSS). SiteLock checks each port (thousands) on your servers to make sure that only the appropriate ones are open for your server type. We notify you immediately if anything looks suspicious. [ ...more ]

Application Scanning

As application versions age (like Windows 2000 or Wordpress 1.0), hackers find more ways to attack these programs. SiteLock’s Application Scanning will verify the applications you have installed on your website against known vulnerabilities and alert you to potential threats. And like a conservative physician, we also make sure the threats we identify are real, not false alarms. [ ...more ]

Virus Scanning

Prevent hackers from using your website to distribute virus-infected software to your website visitors and customers. Use a website scanning service that includes comprehensive virus scanning, such as SiteLock Enterprise. And don’t be fooled by the numbers that some website security tools boast, because they may be reporting on “false positives” that are not truly threats to your business. SiteLock goes the extra mile of validating the risks we identify to make sure they are real. [ ...more ]