Referred by Google — malware cleanup and ad reinstatement

Your Google Ads are paused. 

Let's get them back.

SiteLock is partnering with Google to help eligible advertisers remove malware and prepare for Google Ads reinstatement review.

Chat or call now and provide your Google referral code.

GET YOUR ADS RUNNING AGAIN

Just a few simple steps.

 

Contact SiteLock and use your referral code

 

We securely clean your website and remove the infection

 

We'll provide a cleanup report and recommendations. 

 

You'll then request your Google Ads reinstatement review with Google

 

Google reviews your site for ad reinstatement

 

No cost to you: Your cleanup and 3 months of monitoring are covered through Google's pilot program.Within 24 hrs*  Most standard websites are cleaned within 24 hours of receiving the access to your website. 

SiteLock is part of the Sectigo Group — one of the world’s largest web security companies, trusted by businesses in over 200 countries.

20M+
Websites protected worldwide
1.5M
Infections cleaned every week
24/7
Support from real people

THE ESSENTIALS 

What we’ll need from you

 Before contacting us, please have the following ready:

Your Google referral code

Access to your website 

(such as your hosting credentials) 


That's it. We'll guide you through the rest.

WHAT'S INCLUDED 

 

What's included in your Google-supported cleanup

WHAT HAPPENED

Why was my website flagged?

Google may pause your ads or flag your site when it detects malware, malicious content or a policy violation. Sometimes the problem is obvious but often it isn't.

Most owners are surprised, because the site looks completely normal to them. That's by design: modern infections stay hidden, running underneath while your site works as usual — quietly redirecting visitors, sending spam or hosting harmful files. Attackers often leave a backdoor too, a hidden way back in that survives a basic cleanup. It's why some sites get flagged again days later.

That's where SiteLock comes in. 

We remove the infection, close the hidden backdoors, find the root cause and give you clear guidance to fix it — before your site goes back to Google for review.

SiteLock gives us real peace of mind

SiteLock gives us real peace of mind by automatically finding and fixing website threats, so we can focus on running our business instead of chasing malware and hackers. With fast cleanup, continuous scanning, and 24/7 human support, our sites stay online, our data stays safe, and our customers keep trusting us

Feedback from SiteLock customers on G2, Capterra, and other review platforms

Frequently asked questions

How long until my ads are running again?

Our part — the clean — is typically done within 24 hours of us getting access to your site.

Will you break my website or delete my content?

No. We do not delete legitimate website content. Our team removes malware and malicious code while taking care to preserve your website's existing pages, content, and functionality. If we identify any damage caused by the infection, we'll provide guidance on any recommended repairs.

My site looks fine to me. Are you sure it’s infected?

In most cases, yes — modern infections hide from the site owner while doing their work underneath: redirecting some visitors, sending spam, or hosting malicious files. Google’s scanners see what browsers don’t. Our deep scan will show you exactly what’s there, in plain language — and if we find your site is already clean, we’ll tell you that too.

I already paid someone to fix this. Why was I flagged again?

This is one of the most common situations we see. Most cleanups remove what’s visible but miss the backdoor — the attacker’s hidden way back in. The site looks clean, passes a quick check, then gets reinfected within days. Our clean targets the full infection: the visible code, the backdoors and the entry point.

What happens after the clean -am I on my own?

No. Your site is monitored daily for 3 months: scans for malware and vulnerabilities, detection of new threats and automatic clean-up if anything new appears. And our support team stays available 24/7 for the whole period.

My site was also flagged in Google Search / Search Console. Does this cover that?

Yes. If your website has been flagged in Google Search or Search Console, we'll request removal of Google's security warning and submit your site for reindexing after remediation

Every day your ads are paused costs you customers. Let's fix that today.

SiteLock will help identify the issue, guide remediation, and support the path back to active campaigns.

Setup takes minutes and most standard cleans are completed within 24 hours*