How do I pay for SiteLock service?
We accept all major credit cards including Visa, Mastercard, Discover and American Express. Once your account is active, we only charge you at the end of your free trial and then annually on your renewal date.
Can I speak with a representative directly?
Of course. SiteLock has U.S.-based representatives at our office in Scottsdale, AZ. Reach us any time toll-free at (877) 257-9263 or from outside the U.S. at (415) 390 - 2500. Or, e-mail us 24-hours at email@example.com
Is my website data safe?
Absolutely. SiteLock does not modify any of your website data or applications. We simply scan your site, much like your PC anti-virus scanning software. We identify potential problems and notify you of them. If you need help fixing any issues, our expert services team is available to provide technical support.
What if I need to change or cancel my account?
You can upgrade, downgrade or cancel your account at any time. Just give us a call at (844) 217-0577.
* The basic and Professonal Plans include continuous Malware scanning. All other elements of these plans are one-time only.