In a single day, websites experience, on average, nearly 60 cyberattacks. And for small businesses, successful attacks can have a lasting impact: 60% of small businesses will go out of business following a successful breach due to the costs of recovery.
In this article, we’ll talk about IT security incidents, which are events that indicate an organization’s systems or data have been compromised or that existing cybersecurity measures have failed. The key to staying afloat during an IT security incident is preparation — and effective communication is a major component in that. Knowing how to communicate transparently, both internally and externally, in the wake of an attack not only builds trust with your employees but also helps protect your reputation.