Don’t you love the feeling of customer inquiries in your morning inbox? So much interest in your site! You look closer at the emails and find they’re all from Michael – Michael Jordan, Michael Kors, Michael Vuitton – well, Louis Vuitton, but you get the point. Somehow, spambots found your form and blindly barraged your inbox with handbag and sneaker spam, or worse, adult content. How do you, a busy business owner, stop the spam while allowing legitimate requests? The good news is that you have a couple options – one is easy and the other, even easier.
The first is to implement a CAPTCHA on the form.
A CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) is a small test that is simple for humans to pass yet difficult for computers. Google’s reCAPTCHA is a popular option because it takes little coding to implement.
If you run a WordPress site, Really Simple CAPTCHA is another popular option. However, it takes a bit of configuration, so it may not be ideal for all users. Another option for WordPress users is Fast Secure Contact Form. This is an integrated contact form with CAPTCHA plugin that makes securing a contact or request form possible with just a few clicks.
Web Application Firewall (WAF)
Of course, the simplest and most comprehensive option of all is deploying a web application firewall. A WAF will stop spambots in their tracks by analyzing requests to your site and stops malicious submissions before they reach your inbox.
Some will argue against the efficiency of CAPTCHA, claiming that it hinders legitimate traffic from accessing websites. But when used in conjunction with a WAF, getting the right people to your inbox while blocking threats is as easy as ever.
SiteLock’s TrueShield WAF sets up with a simple 5-minute activation, so you can start protecting your website now. Call 888.878.2417 to get started.